How the Internet and Social Media are Shaping a Misled Society

By Graham Vanbergen: In the information age, where knowledge is merely a click away, one might assume that critical thinking would thrive. However, the opposite seems to be true. The rise of the internet and social media has not only revolutionized how we access information but also how we process it. Unfortunately, this revolution has often led to the erosion of critical thinking skills, as people increasingly accept opinions as facts and form beliefs without proper scrutiny. This trend has profound implications for individuals and society as a whole.

 

The Echo Chamber Effect

One of the most significant ways the internet and social media have undermined critical thinking is by creating echo chambers. These are online spaces where individuals are exposed primarily to opinions and information that reinforce their existing beliefs. Algorithms designed to maximize engagement often prioritize content that aligns with users’ preferences, creating a feedback loop that amplifies biases and discourages critical examination of alternative viewpoints.

For example, during the 2020 U.S. presidential election, a study by MIT found that false news stories were 70% more likely to be retweeted than true stories. The research showed that social media users, driven by emotions like surprise or anger, were more likely to spread misinformation, often without checking the accuracy of the content. The platform’s design exacerbates this tendency to accept and disseminate information uncritically, which rewards sensationalism over substance.

 

The Rise of “Infotainment”

The blending of information and entertainment, often referred to as “infotainment,” has further contributed to the decline in critical thinking. Social media platforms, blogs, and even some news outlets prioritize content that is engaging and shareable rather than accurate and informative. This shift has blurred the lines between facts and opinions, making it difficult for users to distinguish between them.

Consider the widespread belief that vaccines cause autism—a myth that has been debunked numerous times by scientific studies. Despite overwhelming evidence to the contrary, this misconception persists, partly because of the compelling and emotionally charged narratives shared on social media. These narratives often overshadow the complex scientific data that disproves the claim, leading many to accept the myth as fact without further investigation.

 

Confirmation Bias and Cognitive Dissonance

The internet also fosters confirmation bias, where people seek information confirming their preexisting beliefs and dismissing information that contradicts them. Social media algorithms reinforce this by curating content that aligns with users’ past behaviour, creating a personalized but narrow worldview.

A poignant example of this can be seen in the climate change debate. Despite the overwhelming consensus among scientists that climate change is real and human-induced, a significant portion of the population remains sceptical. This scepticism is often fueled by misinformation spread through online communities that reject mainstream science. As a result, individuals form beliefs that are not grounded in reality, and cognitive dissonance— the discomfort experienced when confronted with conflicting information—leads them to reject or rationalize away evidence that contradicts their views.

 

The Illusion of Knowledge

The internet provides a vast repository of information, but it also creates the illusion of knowledge. The Dunning-Kruger effect, a cognitive bias where people with limited knowledge or competence overestimate their understanding, is amplified by easy access to information. With a few keystrokes, anyone can find articles, videos, or forums that support almost any belief, no matter how unfounded.

For instance, once a fringe belief, the flat Earth theory has gained surprising traction in the digital age. Online platforms have allowed proponents to connect, share, and reinforce their views, creating a community that appears larger and more credible than it is. The abundance of information, much of it pseudoscientific, gives the illusion that this belief is based on evidence when, in fact, it is not.

 

The Consequences of Uncritical Acceptance

The erosion of critical thinking has serious consequences. When people accept opinions as facts and form beliefs without scrutiny, they are more susceptible to manipulation by those who seek to influence public opinion for political, financial, or ideological reasons. The spread of misinformation can lead to real-world harm, as seen in the resistance to public health measures during the COVID-19 pandemic or the perpetuation of conspiracy theories that undermine democratic institutions.

Moreover, the decline in critical thinking skills contributes to polarization, as individuals become more entrenched in their views and less willing to engage in constructive dialogue. This polarization makes finding common ground on important issues increasingly difficult, leading to a fractured and dysfunctional society.

 

Reviving Critical Thinking in the Digital Age

To counter the erosion of critical thinking, promoting media literacy and encouraging a culture of scepticism and inquiry is essential. Education systems must prioritize teaching students how to evaluate sources, recognize biases, and differentiate between fact and opinion. Social media platforms also have a role to play in this by tweaking algorithms to promote diverse perspectives and fact-checked information.

As individuals, we must take responsibility for our own beliefs, striving to question and verify the information we encounter online. Critical thinking is not just a skill but a mindset—a willingness to challenge our assumptions and seek out the truth, even when it is uncomfortable or inconvenient.

In the words of the philosopher Karl Popper, “Our knowledge can only be finite, while our ignorance must necessarily be infinite.” In an era where information is abundant but often unreliable, the ability to think critically is more crucial than ever. It is only by cultivating this skill that we can navigate the complexities of the digital age and make informed decisions that are grounded in reality rather than in the illusions created by the internet and social media.